Introduction to Services

This course offers certification at QQI Level 3 Major Award in Employability Skills (Service Industry)
This course is aimed at providing necessary skills for trainees who would like to gain employment in the Service Industry (Hospitality Sector and Retail Sales).

Progression
Learners achieve a full QQI Major Award at Level 3. Learners can progress on to a Level 4 Major Award in the Hospitality and Services Industry and thereby further build on the skills they have learned or they can progress to any Major Award at Level 4.

Course Description
A full-time course designed to introduce learners to the Hospitality and Services Industry, e.g. Retail, Hairdressing, Hotels and Guest Houses. Some of the subjects available to learners are Room Servicing, Retail Sales Transactions, Shampooing and Reception Skills and Blow-drying.

The following modules are included:

  • Personal Effectiveness
  • Application of Number
  • Career Preparation
  • Word Processing
  • Personal Care and Presentation
  • Room Servicing
  • Nutrition and Healthy Options
  • Reception and Shampooing Skills
  • Retail Sales Transactions
  • Blow Drying
Are you eligible for an ETB (Education Training Board) Training Allowance?

I am Under 18

Yes – you are entitled to an ETB Training Allowance

I am Over 18

To qualify for a Training Allowance you must be in receipt of any of the following payments:

  • Jobseekers Benefit/Allowance
  • One Parent Family Allowance
  • Disability Benefit
Applicants must be between the ages of 16 – 21 years.

Qualification Eligibility
No Qualifications Yes – you are eligible
Junior Certificate Yes – you are eligible
Leaving Certificate Applied An application on your behalf will be made to WWETB (Waterford Wexford Education Training Board)

No Guarantee of Acceptance

Leaving Certificate No – not Eligible

The course is run on a full-time basis from Monday – Friday