Hospitality Skills

QQI Level 3

This course offers certification at QQI level 3 major award in employability skills (service & office industry).


WYTEC offers one of three Level 4 programmes as a progression route for learners that have achieved the Level 3 QQI Major Award.  1. Level 4 General Learning 2.  Level 4 Retail Skills 3.  Level 4 Computer Office Skills. 

Course Description

This course is aimed at providing a range of skills for trainees who would like to gain employment in the service industry (office, hospitality sector and retail skills).

A full-time course designed to introduce learners to the Hospitality and Services Industry, e.g. Retail, Office, Hotels and Guest Houses. You will study the following modules:

  • Personal Effectiveness
  • Application of Number
  • Career Preparation
  • Word Processing
  • Room Servicing
  • Nutrition and Healthy Options
  • Retail Sales Transactions
  • Office Procedures